Office & People Specialist

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

As an Office & People Specialist at EarnIn, you will play a pivotal role in shaping and nurturing our company culture while ensuring that our people practices align with our mission and values, serving as the local point of contact for the People Partner team in our Bangkok, Thailand location. This is a hybrid role based in our Bangkok office, with 2 days on-site per week. In this role, you will act as a trusted local advisor, exercising independent judgment on employee relations matters and escalating complex or high-risk issues appropriately. This role is perfect for someone who is passionate about people, has a strong understanding of People Experience best practices, loves creating a culture where people know they belong, and thrives in a dynamic, global, mission-driven environment.

This role blends people support, site operations, and program coordination, ensuring the Thailand team has a local point of contact for people programs and topics, and a thriving office environment that enables people to do great work and celebrate their accomplishments. You will be a member of the Global People Partnering team and report to the Head of DIB & People Partnering.

This role is ideal for someone who is people-oriented, highly organized, and thrives in a dynamic, growing environment, with the ability to balance execution, judgment, and collaboration.

• Provide Day 1 Local Onboarding for Thailand employees
• Overview of local office, access card
• Set up schedule for New Hire Onboarding
• Assist with local benefits and payroll setup, coordinate with APAC Talent team, and other duties as needed
• Deeper understanding of local customs, programs, and policies across APAC
• Provide answers to employees on EarnIn programs and procedures for Thailand employees
• Local support for global EarnIn People programs
• Coordinate with broader People Partner teams
• Provide support to local TA efforts as needed - assist with recruiting scheduling, on-site candidate and hiring manager assistance as needed
• Amplify local culture as well as broader EarnIn culture and values
• Provide a local confidential voice for employees in Thailand, coordinating with others on the People Partnering team as needed
• First point of contact for employee relations issues, conducting initial triage, participating in sensitive conversations (including termination delivery), leading local promotion communications, and conducting exit interviews
• Actively support and drive the performance management lifecycle locally to help maintain a high bar
• Ensure all employees have needed tools and training to ramp up effectively
• Coordinate with L&D efforts and training needs

• Coordinate with internal teams and external vendors on employee immigration processes (e.g., business travel, relocation, work permits)
• Support documentation, tracking, and communication related to immigration processes
• Serve as a local liaison for employees navigating immigration-related questions, partnering with Legal and external vendors as needed
• Coordinate Visitor Visa Process for broader EarnIn company-wide activities

• Manage office site and coordinate with vendors for provisioning, maintenance, and procurement of items needed for the site
• Track site expenses and procurement with vendors
• Coordinate globally with EAs, site leads, FP&A, and the administrative team for budgeting and best practices
• Raise monthly expenses for lunch, supplies, equipment
• Vendor Management
• For office site (managed office)
• Procurement of supplies/swag, manage lunch vendor
• New Hires
• Onboard new employees
• First-day onboarding, access cards
• Set up welcome activities
• POC for existing employees in BKK
• International integration for various workstreams that include: people programs, benefits, people compliance, and rhythm of business
• Commute, site location needs
• IT, reimbursement-related queries
• Leave and time off questions
• Coordinate employee records changes with US team
• Plan and facilitate monthly employee events including activities, lunches, corporate visitors, and offsites
• Track headcounts, coordinate bookings, and manage the budget
• Work closely with the Thailand site lead for smooth operations of the site

• You’ve done this before. You have at least 3+ years of experience in an HR Manager, People Partner, People Operations, or similar role, in a fast-paced, high-growth technology environment.
• Bachelor's degree or equivalent in Human Resources, Business Administration, or a related field. HR certification (e.g., PHR, SHRM-CP) is a plus.
• Strong problem-solving, reporting, and analytical skills.
• High proficiency in Google Applications, including Google Sheets, Docs, Slides, and Gmail. Proficiency in at least one HRIS system. Experience in Workday is a plus.
• Working knowledge of Thailand labor and immigration laws and regulations, with the ability to advise practically and recognize when to loop in senior People Partners, Legal, or external counsel
• Familiarity with immigration or mobility coordination/logistics
• Excellent written and