Graphic Designer

As Graphic Designer at Community Choice Financial® Family of Brands, you are a creative partner who brings strong visual judgment and execution to every project. You collaborate closely with the Creative Director and other designers, marketing partners, stakeholders, and cross-functional teams to develop on-brand creative solutions for multiple brands including advertising, direct mail, in-store materials, email campaigns, digital advertising, social media, and other customer-facing communications. You will help ensure brand consistency, user-focused design, and high-quality execution while balancing customer needs, compliance requirements, and project timelines.

• Uncapped Flexible Paid Time Off.
• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What You’ll Do - Essential Duties and Responsibilities

• Develop concepts, mockups, and final creative assets for print and digital marketing initiatives that align with brand standards, campaign objectives, and customer experience goals.
• Design and deliver creative assets for:
• Print and digital advertising campaigns
• In-store printed materials (e.g., posters, rack cards, signage)
• Web assets, including hero banners, promotional graphics, and landing page visuals
• Email and direct mail templates, layouts, and campaign imagery
• Apply best practices in layout, typography, color theory, visual hierarchy, composition, and user-centered design principles.
• Manage creative projects through all stages of development, from concept and design to implementation handoff and final delivery.
• Preflight designs and prepare production ready files, ensuring accuracy, color consistency, and alignment with print and digital specifications.
• Communicate directly with print and mail vendors to deliver final artwork, address technical requirements, and coordinate any variable data or specialty print needs.
• Assist in tracking stock image usage and managing extended license needs.
• Stay current on emerging design trends, technologies, tools, and best practices across print and digital channels
• Subject Matter Expertise
• Apply specialized graphic design, visual communication, and creative production expertise to assigned work
• Stay current on design tools, standards, technologies, and industry best practices
• Serve as a go to resource for creative questions
• Provide informed recommendations regarding creative strategy, design execution, and production methods
• Execution of Core Work
• Execute tasks, projects, and deliverables across print and digital channels
• Follow established creative, marketing, and brand processes while applying professional judgment
• Meet deadlines and quality standards
• Manage workload and competing priorities effectively
• Quality & Accuracy Assurance
• Ensure creative work meets brand guidelines, accuracy, compliance, and quality standards
• Review deliverables for errors, inconsistencies, accessibility considerations, and production readiness
• Uphold professional and organizational standards throughout the creative process
• Maintain organized files, documentation, and project records
• Problem Solving & Analysis
• Analyze project requirements, campaign objectives, and customer needs
• Identify design challenges, production issues, or process inefficiencies
• Develop and implement practical, creative solutions
• Escalate complex issues when appropriate
• Collaboration & Cross-Team Support
• Collaborate with stakeholders across teams or departments through concepts, design review and proofing processes, contributing to final sign-off before implementation
• Provide creative input on cross functional initiatives and campaigns
• Communicate project status, risks, recommendations, and design rationale clearly
• Respond effectively to stakeholder requests aligned with business priorities
• Process & Continuous Improvement
• Identify inefficiencies, risks, or gaps in existing design processes
• Recommend best practices that enhance quality, consistency, and speed to market while working to reduce costs
• Participate in process improvement initiatives and testing efforts
• Share insights and lessons learned with team members
• Documentation & Knowledge Sharing
• Assist in the creation, maintenance, and application of brand guidelines across multiple brands
• Share expertise through training, mentoring, and collaborative feedback
• Support onboarding of new team members
• Document creative requirements, decisions, and project outcomes
• Other duties as assigned.