Consulting Operations Associate

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later).

At Oceans, we believe that talent knows no boundaries. That’s why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don’t just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don’t just support bold ideas—they expand their skills, broaden their expertise, and grow their careers.

As an Consulting Operations Associate, you will join a fast-paced, client-service environment supporting an AI-focused consulting and tech-enablement firm. You will act as an intelligent, independent generalist and execution bridge between executive leadership and active client consulting engagements, ensuring operational momentum and administrative clarity across the business.

In this high-leverage role, you will combine executive administration, consulting coordination, external vendor representation, and practical AI-enabled execution. You will help maintain visibility into client account timelines, track commitments, and streamline administrative workflows—all while utilizing cutting-edge AI tools and automation to reduce operational friction.

As an Consulting Operations Associate, your success will be defined by your ability to reduce executive administrative burden, maintain seamless coordination across active consulting accounts, and deliver accurate,high-quality written and AI-enabled work.

• Manage executive inboxes, prioritize incoming communication, and organize daily scheduling and calendars.
• Draft intelligent, professional email correspondence and serve as a reliable human review layer for AI-generated drafts.
• Ensure all correspondence sent on behalf of leadership clearly identifies you as the actual sender
• Track executive commitments and follow-ups to ensure crucial priorities are executed without delay.

• Maintain operational visibility into active client consulting engagements, tracking timelines, milestones, and deliverables.
• Monitor outstanding client commitments and remind stakeholders of upcoming account requirements.

Organize account-related information and meeting follow-ups to keep engagements moving smoothly without taking over formal technical project management.

• Attend selected vendor, partner, or software demonstration meetings as a representative of leadership.
• Gather information, ask clarifying questions, summarize key findings, and recommend actionable next steps.
• Represent the organization professionally in client-facing or vendor interactions when required.

• Conduct structured research on business, technology, and consulting topics.
• Prepare research-backed outlines, blog concepts, and marketing assets for executive review and polish.
• Review, edit, and enhance AI-assisted written materials for tone, accuracy, and depth, maintaining strict editorial standards.

• Build simple AI-enabled tools or lightweight applications to solve recurring operational problems.
• Utilize AI-assisted development platforms, GitHub workflows, and Vercel (or similar deployment platforms) to test and deploy practical internal tools.

Explore automation opportunities across administrative and consulting workflows, evaluating AI outputs for accuracy and business utility.

• Coordinate information flow across Operations Managers, Project Managers, and consulting leads to surface bottlenecks.
• Support secondary initiatives such as event logistics, marketing campaign coordination, and platform research.
• Identify administrative friction points and propose automation solutions that maintain high-quality, human-reviewed standards.

You will work directly with the Chief Executive Officer as your primary stakeholder while collaborating closely with the Operations Manager, Project Manager, and the broader consulting team. At Oceans, you’ll also receive guidance and support from your Operations Manager, who will help you succeed in the role and ensure that you’re continuously growing and developing in your career.

At Oceans, we believe in T-shaped individuals—those who bring deep expertise in one area,paired with broad curiosity and interests. As an Administrative Operations Specialist, your vertical strength will be executive support and client service coordination, while your horizontal capabilities should span practical AI building, research synthesis, and cross-functional workflow management.

• Experience: Strong client-facing experience in a professional services, consulting, or fast-paced client-service environment; proven experience supporting executives or managing client account coordination.
• Tools/Systems: Familiarity with Slack, Google Workspace/Email, GitHub, Vercel, HubSpot, Fathom, and modern AI-assisted research and development tools.
• Analytics/Process: Exceptional attention to detail, strong editorial and writing judgment, experience auditing AI-generated outputs, and the ability to build simple technical workflows or lightweight apps.

Mindset: Highly curious, direct communicator, proactive problem solver, comfortable in a fast-moving environment,and dedicated to exceptional follow-through.

During the interview process, you’ll have the opportunity to showcase your skills in the following areas:

• Executive & Con