Privacy notice
Last updated: 5 November 2026
Contact: contact@remoteaiplatform.com
Who is responsible
Remote AI Platform (remoteaiplatform.com) connects professionals with companies and organisations for remote work. This notice explains what personal data the service processes, why, who can see it and what rights you have.
Name of the operator responsible for your data (controller): Remote-AI-Platform
Postal address of the operator: Schoneweide, Berlin - 12439
Contact email for privacy requests: contact@remoteaiplatform.com
What we collect
- Account data: your name, email address and account type (professional or organisation). You sign in with a one-time code sent by email, or with Google, Microsoft or GitHub; from those providers we receive your name and email address. We do not store a password for these sign-in methods.
- Profile data you enter: headline, bio, skills, experience, education, location, time zone, availability, rates, salary expectations and links. Companies provide organisation details and job posts.
- Resumes: the file you upload, the text extracted from it and the profile fields generated from that text.
- Communications and content: messages, connection requests, the members you block, posts, comments, group activity, reports you file and reviews you write.
- Work records: applications, invitations, contract offers and signatures, milestones, project tasks, submissions and time entries.
- Usage data: product events such as an account being created, a search or an application, linked to your account when you are signed in; and how much of your AI allowance you have used.
- Technical data: request logs (including IP address and browser type) and error reports, used for security and troubleshooting.
Who can see your data
- If your professional profile is public, anyone can see your name, headline, bio, skills, experience, location, time zone, availability, hourly rate and links. If you hide it, only you, administrators and the companies you apply to can see it.
- Your resume file, your extracted resume data, your minimum salary expectation and your AI profile review are never shown to other users.
- A company you apply to sees your application, your profile and the match explanation for its job.
- Verification badges that administrators have confirmed, and reviews you receive, are shown wherever your profile can be seen. Rejected or pending verification requests and administrators' notes are visible only to you and administrators.
- Nobody is told that you blocked them, and you cannot see who has blocked you.
- Messages are visible only to the people in the conversation. Posts and group content are visible to the audience they were shared with.
- Administrators can access account data where needed for support, security and moderation.
Why we process it
To provide the service you signed up for (your account, profile, matching, applications, messaging and work tools); for our legitimate interest in keeping the service secure, preventing abuse and understanding how it is used; and on the basis of your consent where we ask for it.
How AI is used
AI models are used to extract profile fields from your resume, to review your profile and suggest improvements, and to write match explanations. Match scores themselves are calculated by the platform from profile and job data. AI output can be wrong: you can review and edit everything extracted from your resume, and hiring decisions are made by people, not by the platform.
To produce this output, the relevant text (for example your resume text, profile or a job description) is sent to the AI provider in use at the time.
AI providers that receive this data, and whether they may retain or train on it: Groq (Groq, Inc., USA) runs the AI models used today. Other free-tier providers (Google Gemini, Cerebras, OpenRouter, Mistral) may be used as fallbacks if Groq is unavailable; this notice will list them before they are switched on.
Service providers
We use these providers to run the service. They process data on our behalf. We do not sell personal data and do not share it with advertisers.
- Supabase: database, sign-in and file storage
- Render: application servers for the API
- Cloudflare: website hosting and delivery
- Resend: email delivery (sign-in codes, and notices when an organisation invites you or changes the status of your application)
- Sentry: error monitoring
- Job boards we list jobs from receive nothing about you. If you apply to an external job, you do so on that board's own site.
Provider of the temporary data cache (used for rate limiting): A managed Redis service stores short-lived technical data such as rate-limit counters. It holds no profile content.
Payments are not processed through Remote AI Platform at the moment. If that changes, this notice will name the payment provider first.
Where data is stored
Countries or regions where data is stored and processed, and the safeguards used for transfers outside the EU/EEA: Your account, profile and uploaded files are stored with Supabase in the EU (Ireland). The application servers that process requests run on Render in the United States, and the website is delivered through Cloudflare's global network. These providers offer data processing terms that include the EU standard contractual clauses for transfers outside the EU/EEA.
How long we keep it
Account, profile and content data are kept while your account exists. When you delete your account in Settings > Privacy, your profile, resume file, applications, messages you sent and other content are deleted straight away, and your sign-in account is removed from our sign-in provider, unless we must keep specific records to meet a legal obligation.
If you have signed contracts or payment records with another member, write to us to close your account instead: the other party relies on those records, so we keep them and remove everything else.
To stop an old, still-open session from recreating a deleted account, we keep a one-way code derived from your sign-in account's identifier and the time of deletion. It contains no name or email address and cannot be turned back into them. You can sign up again at any time.
Retention period for request logs, error reports and backups: Details pending
Your rights
Depending on where you live (for example under the GDPR), you have the right to access your data, correct it, have it deleted, receive it in a portable format, object to or restrict processing, and withdraw consent at any time. You can correct most profile data yourself in your profile. You can download your data and delete your account yourself in Settings > Privacy. For anything else, contact us at the address above.
You also have the right to lodge a complaint with a data protection supervisory authority.
Supervisory authority responsible for the operator: Details pending
Storage on your device
We store your sign-in session and a few interface choices (such as the job or conversation you last opened) in your browser's local storage so the site works. They are removed when you sign out. We do not use advertising or cross-site tracking cookies.
Changes
If this notice changes materially, we will update the date above and tell registered users.